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Warranty

AirWay Technologies prides itself on providing the highest quality network infrastructure equipment. All sales are fully warranted and equipment is guaranteed to perform consistent with the manufacturers original specifications.

Our standard warranty period is one year. Specific warranty information is clearly displayed on all quotes and invoices.

Replacement

AirWay Technologies offers a highly responsive and flexible return policy. In the unlikely event that an item purchased from AirWay Technologies fails or does not meet quality standards within the warranty period the equipment will be replaced, repaired, or credited in a timely manner. We will work closely with customer personnel to determine the most efficient method for resolving the problem.

  • If any product needs to be returned, AirWay Technologies will issue a Return Authorization and shipping instructions via email to the appropriate customer personnel. Please reference the Return Authorization number on all packing materials and correspondence. AirWay Technologies will assume responsibility for the shipping costs on equipment that fails under warranty.
     
  • If a replacement part is required, AirWay Technologies will ship, subject to availability, the replacement part immediately and bill for that part on a new invoice. Upon receipt of the failed part, AirWay Technologies will then issue a credit against the replacement invoice.

Please let us know if you have any other specific requirements that will help us to better serve you.

From hard to find legacy parts, to complete network build outs, AirWay Technologies has the solution!